Charles C. Lang

In my role as an Aviation Mechanic Collateral Duty Inspector, I conducted meticulous inspections of aircraft maintenance and repairs, ensuring strict adherence to safety standards. I played a pivotal role in implementing process improvements in work centers and shifts, resulting in notable efficiency enhancements. Additionally, I conducted thorough program audits, identifying and addressing areas for improvement, which led to a reduction in maintenance discrepancies. In this capacity, I was responsible for overseeing all shop members to accomplish maintenance or repair actions safely and effectively. I supervised and screened the entire workload throughout the day, ensuring that Marines were licensed and qualified in accordance with the Naval Aviation Maintenance Program. Furthermore, I took charge of the general welfare, discipline, and professional development of Marines under my supervision.

During my tenure as an IT Service Technician Tier 1 at JELDWEN, I resolved customer support tickets and provided technical assistance. Effective communication skills were crucial as I diffused IT issues with teammates worldwide. I consistently demonstrated strong problem-solving skills and attention to detail, ensuring efficient resolution of technical issues.