Summary
Overview
Work History
Education
Skills
Hobbies
Work Availability
Timeline
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C. Matthew Burklund

Summary

Talented Manager with expert team leadership, planning, and organizational skills built over 30 years in various restaurant concepts. Detail oriented and experienced, passionate about people, food and beverages. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Excellent guest service which leads to regularly exceeding sales goals. Master in the art of upselling, always in top 3 in sales contests. Diligent trainer and mentor that understands that training is always ongoing. I have trained over 1000 people in my 30 years of experience, this includes 2 Corporate Executives, 2 National Kitchen Managers, 2 General Partners, 3 District Managers, 2 Franchise Owners, 6 General Managers, Multiple Asst. Managers, and hundreds of employees in established and new restaurants. I can fill any position needed. I am very interested in joining your team in any capacity and getting in on the ground floor of your concept.

Overview

27
27
years of professional experience

Work History

Owner/Operator

Sun & Matt's Baking & Catering LLC
01.2000 - 01.2014
  • My wife and I started a baking business in 2000 and added catering in 2001.
  • We grew sales to over $80k by 2008, but the economy really set us back in 2009.
  • Graduated from UNL EDGE class in 2003 which resulted in a complete concise business plan.
  • Catered for the bands and crew at NEBRASKALAND DAYS, Governor of Nebraska, multiple city, county, state and federal representatives, receiving high praises from all.
  • Managed day-to-day business operations.
  • Made special events for guests perfect for their needs and budget, creating repeat business and referrals.


Head Bartender / Trainer / Expediter

Applebee's Bar & Grill
01.1997 - 01.2014
  • Hired as a server and promoted to bartender within 2 months.
  • Head bartender / trainer within 6 months.
  • Trained 90% of new bartenders, servers and managers on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Liquor cost 19% with a 33% sales mix vs food.
  • I supervised the floor/expediter during the afternoon to free up managers to do their duties.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Kitchen Manager

Outback Steakhouse Texas Concept
01.1989 - 01.1997
  • Hired as a cook to open new store in Irving, TX.
  • Promoted to Corporate Trainer within 3 months and opened 3 new stores as inside expeditor and prep cook.
  • Promoted to Kitchen Manager in 1991 and opened 3 new stores from the ground up.
  • I was consistently in the top 3 stores in food cost (26%) and labor cost (18%), even with the additional delivery cost for fresh fish and chicken as the stores were in east Texas.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Dishwasher, Prep Cook, Line Cook, Trainer

Various Restaurants
02.1987 - 01.1990
  • Worked for Bennigan's, Steak & Ale, Chili's, On The Border, Ruby Tuesday's, Whiskey Creek and various privately owned establishments
  • Started a Safety Committee at On The Border which went company wide bringing down on the job injuries 30% in first year.
  • Was a trainer at every concept I worked for.
  • Always in top 3 in FOH sales contests.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

No Degree -

DeVry Institute of Technology
Irving, TX

High School Diploma -

Sutherland High School
Sutherland, NE

Skills

  • Experienced in opening new stores
  • Highly skilled trainer with excellent interpersonal and communication skills
  • Detail oriented
  • Poised under pressure
  • Have a unique set of skills for this area
  • Majority of concepts I worked for were high volume with over $75K/month average
  • Experienced in every position

Hobbies

I shoot pool, cook and garden.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Owner/Operator

Sun & Matt's Baking & Catering LLC
01.2000 - 01.2014

Head Bartender / Trainer / Expediter

Applebee's Bar & Grill
01.1997 - 01.2014

Kitchen Manager

Outback Steakhouse Texas Concept
01.1989 - 01.1997

Dishwasher, Prep Cook, Line Cook, Trainer

Various Restaurants
02.1987 - 01.1990

No Degree -

DeVry Institute of Technology

High School Diploma -

Sutherland High School

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C. Matthew Burklund