Charley Espinoza
Tampa,Florida
Summary
Resourceful College Student adept at maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in research, time management, and critical thinking. Excelling in communication, teamwork, and adaptability to leverage these soft skills for success in academic and professional environments.
Overview
3
3
years of professional experience
Work History
Lead Hostess
Ava Tampa
Tampa, FL
12.2021 - Current
- Welcomed and directed guests to their reserved tables, seating 200-500 guests per shift.
- Monitored dining room activities to ensure quality service standards were met.
- Handled transactions for guests' to-go meals.
- Conducted thorough inspections of restroom facilities during shifts to ensure sanitation standards.
- Managed table reservations and ensured timely seating.
- Distributed table assignments to servers based on rotational guidelines.
- Collaborated with colleagues to address workload demands.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Coordinated reservation requests using both internet and telephone systems.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Family Babysitter
Neighbors House
Tampa, FL
11.2022 - 07.2024
- Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
- Communicated with parents about daily activities and any concerning behaviors.
- Assisted children in developing good hygiene habits such as brushing teeth and washing hands.
- Helped older children with their chores like making beds and tidying up their rooms.
- Engaged with children on individual basis to build positive, trusting relationships.
- Helped complete homework, school projects and chores.
- Enforced rules set by the parents regarding television time, toys, snacks.
Education
High School Diploma -
Plant High School
Tampa, FL05-2024
Some College (No Degree) - Marketing
Florida Gulf Coast University
Fort Myers, FLSkills
- Effective Team Engagement
- Strong Interpersonal Skills
- Professional Phone Communication
- Proven Leadership Skills
- Performance improvement
- Adaptable Learning Ability
- Customer service
- Skilled at Prioritizing Tasks
References
References available upon request.
Timeline
Family Babysitter
Neighbors House
11.2022 - 07.2024
Lead Hostess
Ava Tampa
12.2021 - Current
High School Diploma -
Plant High School
Some College (No Degree) - Marketing
Florida Gulf Coast University
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