Charley Oluo

• Opened inventory boxes and restocked shelves.
• Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
• Completed store opening and closing procedures.
• Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.

• Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.