CHARLI GAINES
Atlanta,GA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Walmart
10.2023 - 12.2024
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Arts - Criminal Justice
Atlanta Metropolitan State College
Atlanta, GA06-2027
High School Diploma -
Murrieta Mesa High School
Murrieta, CA06.2023
Skills
- Customer Service
- Communication
- Leadership
- Team Player
- Cash Handling
- Loss Prevention
- Merchandising
- Payment Processing
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Attention to detail
- Multitasking
- Dependable and responsible
- Computer skills
- Calm under pressure
- Organization and time management
- Verbal communication
Timeline
Customer Service Cashier
Walmart
10.2023 - 12.2024
High School Diploma -
Murrieta Mesa High School
Associate of Arts - Criminal Justice
Atlanta Metropolitan State College
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