Charli Lawrence
Houston,US
Summary
Achieved high customer satisfaction through attentive service as a bartender for the last 17 years. Embrace relocation opportunities within the Houston area to contribute to varied hospitality environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Bartender
Texas Tavern
Cypress, TX
04.2026 - Current
- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction and loyalty.
- Crafted and mixed a diverse range of cocktails, ensuring consistency and quality in every drink served.
- Managed bar inventory effectively, maintaining optimal stock levels and minimizing waste through careful monitoring.
- Implemented efficient workflow processes during peak hours, improving service speed and order accuracy.
- Served high customer volumes during special events, nights, and weekends.
Bartender
My Bar
Houston, TX
07.2025 - 01.2026
- Led team of bartenders to enhance customer service and operational efficiency.
- Developed and implemented training programs for new staff, improving service standards.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Oversaw cash handling procedures, ensuring accuracy in daily financial reports.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Lead Bartender
Pinemont Saloon
Houston, TX
03.2023 - 04.2025
- Assisted in event organization.
- Monitored inventory of alcoholic beverages for events.
- Executed cash register count at shift end.
- Prioritized exceptional customer service.
- Supported team members in enhancing performance and customer satisfaction.
- Fostered customer loyalty.
- Developed promotions and specials for products.
Bartender/Server
Black Jacks
Cypress, TX
01.2021 - 08.2023
- Greeting customers as they come through the door.
- Checking IDs to be sure all customers are of age.
- Crafting all drink orders in a timely fashion and ringing them into the POS.
- Always working my shift helping to build a larger customer base every night I work
- Dropping checkout at the end of the shift.
- (PART TIME)
Shift Manager
Buffalo Wild Wings
Houston, TX
03.2022 - 09.2022
- Operated bar banks and checkouts for open and close procedures.
- Greeted customers and team members to create a positive atmosphere.
- Assisted in inputting server and bartender data into Excel spreadsheets.
- Conducted weekly counts of beer kegs and liquor inventory to monitor costs.
- Delivered food orders to customers promptly through expo management.
- Performed opening and closing food inspections to maintain quality and cost control.
- Coordinated scheduling for all staff members.
Bartender/Server
Uncle Albert’s
Cypress, TX
06.2019 - 01.2021
- Open/close bar, counting till making sure it’s correct for open or close
- Taking food and drink orders, serving both as quickly as possible
- Making sure all customers were having a good time, keeping areas clear of trash and cleaning ash trays.
- Keep beer, liquor, and fruit stocked for next shift.
Bartender
Scary Canary
Cypress, TX
06.2018 - 04.2019
- Performed bar counting and closing procedures effectively.
- Assisted patrons by taking orders and providing positive interactions.
- Prepared and served food and beverage orders efficiently.
- Cleared tables and served tabs while wishing patrons well.
- Executed closing procedures for the bar.
Bartender
BAKER STREET PUB & GRILL
Sugar Land, TX
02.2016 - 04.2018
- Managed opening and closing procedures for bar operations.
- Assisted patrons by taking orders and providing excellent service.
- Prepared and served food and drink orders promptly.
- Conducted pre-bus service and handled tabs while wishing guests a pleasant day.
- Executed closing procedures for the bar efficiently.
Education
Associate's - Medical Assisting
Sanford Medical Center
Houston, TX, US06.2007
Skills
- Achieved significant sales growth through targeted marketing efforts
- Maintained high accuracy in cash handling processes, contributing to financial stability
- Delivered outstanding bartending services, enhancing customer loyalty
- Elevated online marketing presence, leading to increased engagement over five years
- Optimized shift management, resulting in improved employee performance
- Crafted unique cocktails that boosted customer satisfaction
- Increased sales through effective upselling techniques
- Enhanced inventory control systems, reducing waste and shortages
- Led a team of supervisors to elevate service standards across the establishment
Certification
- Food Handler Certification
- TABC Certified
- ServSafe Food
- ServSafe Alcohol
Timeline
Bartender
Texas Tavern
04.2026 - Current
Bartender
My Bar
07.2025 - 01.2026
Lead Bartender
Pinemont Saloon
03.2023 - 04.2025
Shift Manager
Buffalo Wild Wings
03.2022 - 09.2022
Bartender/Server
Black Jacks
01.2021 - 08.2023
Bartender/Server
Uncle Albert’s
06.2019 - 01.2021
Bartender
Scary Canary
06.2018 - 04.2019
Bartender
BAKER STREET PUB & GRILL
02.2016 - 04.2018
Associate's - Medical Assisting
Sanford Medical Center