CHARLI WRENCH
Edmond,OK
Summary
Office administration and bookkeeping professional with experience preparing payroll, validating invoices, and collecting payments from 100+ entities. Known for improving office workflow, maintaining vendor records, supporting customer needs, and using reports and Excel to keep billing, inventory, and operations organized and on schedule.
Overview
14
14
years of professional experience
Work History
Office Admin/Bookkeeper
GoBest
Oklahoma City, OK
06.2025 - Current
- Prepare and validate payroll for over 20 employees
- Prepare, generate, distribute and validate invoices
- Managed vendor invoices to support the accounting department in expense management.
- Reviewed reports produced by the accounting department to assess the organization's financial health.
- Order and maintain supplies, food, and beverages for two locations
- Supervised order processing, tracking, and delivery to ensure timely fulfillment.
- Logged vendor communication details for accurate record-keeping.
- Worked with the IT department to address technology issues and shortfalls.
- Completed various tasks efficiently within set deadlines.
OFFICE MANAGER
PCI Municipal Services
Oklahoma City, OK
05.2023 - 09.2024
- Managed daily front office operations, ensuring efficient workflow and customer service.
- Directed office inventory processes, including ordering supplies, handling requisitions, and supervising stocking and shipment receiving.
- Prepared, generated, distributed, and validated invoices to ensure accurate billing and timely payments.
- Collect monthly payments from companies and individuals and document payments (100+ entities)
- Facilitated communication with security and other departments to ensure smooth operations.
- Prepare, generate and distribute access cards for building and parking
- Fielded customer complaints and facilitated negotiations, effectively resolving issues to maintain customer satisfaction.
- Built relationships with customers and the community to promote long term business growth.
- Recorded accurate and efficient records in a customer database.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
- Implement report processes that save time and resources
- Create functional SOP for work items
- Leveraged data and analytics to make informed decisions and drive business improvements
- Launched quality assurance practices for each phase of development
Scheduling Manager
Flow Health Services
Remote, OK
04.2021 - 02.2023
- Coordinated patient scheduling across Flow Health Services care teams to support smooth care delivery.
- Managed schedule conflict resolution between patients, staff, and departments.
- Led onboarding sessions for new hires based on training department needs.
- Developed team member performance through coaching, mentoring, and training support.
Office Administrator
Best Buy
Moore, OK
11.2012 - 06.2019
- Supported customer and employee record management through accurate filing and consistent data entry.
- Handled office supply requests, equipment needs, and inventory tracking for Best Buy.
- Prepared onboarding packets and assisted with internal communications for Best Buy managers.
- Maintained filing systems and updated electronic databases and records for easy access.
- Provided technical support to organization users through ticketing system.
Education
HIGH SCHOOL DIPLOMA -
Del City High
Del City, OKSkills
- Client support and service
- Time optimization
- Inventory management
- Analytical problem solving
- Accounts payable and payroll
- Customer relations
- Detail orientation
- Billing and invoicing
- Data management
- Excel proficiency
- Accounts payable
- Vendor management
VOLUNTEER EXPERIENCE OR LEADERSHIP
THE LEAGUE, Charity costuming group focused on bringing fun and education to nonprofit events, while supporting the community and making lasting memories for attendees., COMMUNITY VOLUNTEER
Timeline
Office Admin/Bookkeeper
GoBest
06.2025 - Current
OFFICE MANAGER
PCI Municipal Services
05.2023 - 09.2024
Scheduling Manager
Flow Health Services
04.2021 - 02.2023
Office Administrator
Best Buy
11.2012 - 06.2019
HIGH SCHOOL DIPLOMA -
Del City High