Charlie Banker
Charlottesville,VA
Overview
5
5
years of professional experience
Work History
Associate
Potbelly's Sandwich Shop
09.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Crew Lead
AMC Theatres
10.2018 - 08.2023
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Trained employees in time management and proper ways to complete job duties.
Team Lead
Regal Cinemas
07.2022 - 11.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Brand Associate
Old Navy
08.2020 - 04.2021
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Bachelor of Arts -
Michigan State University
East Lansing, MIBachelor of Arts - Philosophy
University of Virginia
Charlottesville, VA04.2025
Skills
- Sales Expertise
- Attention to Detail
- Microsoft Office
- Customer Relationship Management
- Time Management
- New Hire Training
- Loyalty Program Promotion
- Sales Techniques
- Adaptable and Flexible
Timeline
Associate
Potbelly's Sandwich Shop
09.2023 - Current
Team Lead
Regal Cinemas
07.2022 - 11.2022
Brand Associate
Old Navy
08.2020 - 04.2021
Crew Lead
AMC Theatres
10.2018 - 08.2023
Bachelor of Arts -
Michigan State University
Bachelor of Arts - Philosophy
University of Virginia
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