Charlie Borgmann
Rochester Hills
Summary
Dependable and experienced server in providing fast, high-quality customer service to guests in restaurant settings. Adaptable and flexible expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Detail-oriented kitchen staff with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
1
1
year of professional experience
Work History
Server
The Melting Pot Restaurants Inc.
07.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Kitchen Prep Cook
The Melting Pot Restaurants Inc.
06.2023 - 08.2023
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained food safety and sanitation standards.
- Monitored food quality and presentation to maintain high standards.
- Managed opening and closing shift kitchen tasks.
Education
No Degree - Psychology
Aquinas College
Grand Rapids, MINo Degree - Psychology
Oakland University
Rochester, MI2026
High School Diploma -
Rockford High School
Rockford, MI06.2022
Skills
- High-Volume & Fast-Pasted Dining
- Adaptable and Flexible
- Train Employees
- Warm and Friendly
- Speaking
Server:
- Food Storage
- Menu Planning
- Kitchen Preparation
- Regulatory Standards
Kitchen Prep Cook:
Timeline
Kitchen Prep Cook
The Melting Pot Restaurants Inc.
06.2023 - 08.2023
Server
The Melting Pot Restaurants Inc.
07.2022 - 08.2023
No Degree - Psychology
Aquinas College
No Degree - Psychology
Oakland University
High School Diploma -
Rockford High School
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