Charlie Costa
Fort Myers,FL
Summary
Dedicated Residential/Commercial/Industrial professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
Aztec Plumbing
Fort Myers, United States
05.2021 - 02.2022
- Evaluated water systems according to predetermined checklist and noted issues.
- Performed Service duties and safely installed and inspected plumbing and plumbing fixtures
- Trained diverse Group of employees
- Demonstrated increased knowledge of company products and equipment.
- Inspected equipment to diagnose operational issues and solutions for repair
- Assisted team members with plumbing equipment troubleshooting and diagnostics.
Supervisor of Operations
Kater
Estero, FL
01.2017 - 05.2021
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Reviewed shift reports to understand current numbers and trends.
- Maintained cleanliness and organization of industrial workspace, working closely with employees to systemize tasks.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Monitored over 15 employees' day-to-day activities and made plans to rectify issues.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Mitigated business risks by working closely with staff members and assessing performance.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
Education
High School Diploma -
Estero High School
Estero05.2014
Skills
- Hand tool knowledge
- Power tool proficiency
- Diagnostics skill
- Plumbing
- Commercial construction
- Troubleshooting ability
- Project Management
- Customer Relationship Management
- Construction management
- Service reports
Certification
- Forklift Certified
- Crane and rigging Certified
- 10 hour OSHA Certification
- Confined space Certification
- Hazardous materials and waste handling Certification
- Molten Metal Handling and compliance training
- Heavy Machinery operation training
Timeline
Service Technician
Aztec Plumbing
05.2021 - 02.2022
Supervisor of Operations
Kater
01.2017 - 05.2021
High School Diploma -
Estero High School