Charlie de Vera
San Diego,Ca
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
15
15
years of professional experience
Work History
Store Manager
Ecco Shoes
05.2019 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Gymboree
10.2010 - 04.2019
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
Bachelor of Science - Business Administration (Management)
San Diego State University
San Diego, CaSkills
- Staff training and motivation
- Hourly shift management
- Personnel development
- Sales expertise
- Customer service management
- Retail inventory management
- Team building
- Store merchandising
- Customer service
- Recruiting and hiring
Timeline
Store Manager
Ecco Shoes
05.2019 - Current
Store Manager
Gymboree
10.2010 - 04.2019
Bachelor of Science - Business Administration (Management)
San Diego State University