Charlie Evans
Summary
Dynamic leader with a proven track record in customer service and youth development. I have successfully developed essential leadership skills in over 130 youth leaders, instilling confidence and enhancing effective communication. I prioritise cross-cultural awareness and inclusivity, guaranteeing a positive experience for diverse participants even in high-pressure settings. I am committed to extending my leadership experience, not only by empowering youth leaders but also by uplifting others.
Overview
4
4
years of professional experience
Work History
Dug Director
Phantom Lake YMCA Camp
Mukwonago, Wisconsin
05.2026 - 08.2026
- Helped develop 130 youth leaders' skills over the course of the summer
- Skills focused on developing include effective communication with both campers and staff, confidence in leadership, and being responsible for an inclusive camp experience
- Facilitated daily meetings with programme participants (15-17 years old) and guided them throughout their progression of leadership skills
- Collaborated with three other facilitators to curate the program to fit participants' needs and goals
- Effectively communicated with youth leaders, parents, and staff to address concerns, maintain relationships, and support the positive culture of camp overall
- Communicated with other administrative staff to create a positive and efficient environment for all staff and volunteers
- Organised youth leader bunking to ensure appropriate placements
- Developed training modules for other staff members on how to contribute to the youth leaders development
Crew Member
McDonald's
Falkirk
08.2022 - 09.2025
- Delivered fast, friendly, and accurate service in a high-volume environment, enhancing customer satisfaction and retention.
- Processed cash and managed orders through POS system with high accuracy.
- Developed a strong work ethic whilst also recognising that I had to work as a team in order to work effectively.
- Prepared food items according to company standards and customer specifications.
- Assisted customers with orders, ensuring a positive dining experience.
- Trained new employees in a variety of different stations
Camp Counsellor
Phantom Lake YMCA Camp
, Wisconsin
06.2025 - 08.2025
- Required to supervise over 100 campers over the summer, averaging around 10 a week within a cabin
- Campers varied in ages (7-15) and nationalities (American, Spanish, French)
- I overlooked activities that facilitated up to 25 campers in a variety of recreational ways whilst ensuring safety at all times
- Whilst at camp, I was able to engage with the goals of my visa (cultural exchange) by representing Scotland and promoting global awareness among campers.
- This opportunity furthered my collaboration skills as I had to plan activities with other counsellors around a variety of different circumstances such as weather and group dynamics.
- This opportunity helped me gain valuable skills such as cross cultural communication, leadership, and problem solving skills in a very fast paced, ever changing, 24/7 environment.
Education
BA - History and Psychology
University of Strathclyde
Glasgow06-2027
Higher -
Braes High School
Falkirk, ScotlandSkills
- Leadership
- Confident and reliable
- Committed
- Teamwork orientated
- Motivated and determined
- Conflict resolution
- Cross-cultural awareness
- Time management
Timeline
Dug Director
Phantom Lake YMCA Camp
05.2026 - 08.2026
Camp Counsellor
Phantom Lake YMCA Camp
06.2025 - 08.2025
Crew Member
McDonald's
08.2022 - 09.2025
BA - History and Psychology
University of Strathclyde
Higher -
Braes High School