Summary
Overview
Work History
Education
Skills
Recommendations
Timeline
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Charlie Guttovz

Milford,MI

Summary

Committed and hardworking Associate with experience processing transactions and assisting customers. Detail-oriented team player with the ability to handle multiple projects simultaneously. Dedicated to resolving issues, answering customer questions and providing the best possible service. Seeking a position that offers professional challenges that will utilize interpersonal skills and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pet Supplies Plus
07.2021 - Current
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Operated POS terminals and handled cash, check, and card transactions.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintain a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

General Studies

Oakland Community College
Bloomfield Hills, MI
2024

High School Diploma -

Milford High School
Highland, MI
2022

Skills

  • Payment Processing
  • Customer Service and Support
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Creative Thinking
  • Reliable and Responsible
  • Friendly and Helpful
  • Excellent Written and Verbal Communication

Recommendations

Shaye Smalley: 248-252-6732


Natalie Puente: 305-992-7240


Scott Slayter: 810-599-0886

Timeline

Sales Associate

Pet Supplies Plus
07.2021 - Current

General Studies

Oakland Community College

High School Diploma -

Milford High School

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Charlie Guttovz