Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Proof of the Pudding. Successfully coordinated large-scale events, enhancing guest engagement and satisfaction. Proven ability in team collaboration and safe food handling, ensuring memorable experiences for clients and guests alike.
- Coordinated and set up events for up to 2000 people per event
- Delivered excellent customer service at high profile events with prominent companies based in the Atlanta area.
- Communicated with managers to anticipate and meet customer needs.
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.