Charlie Meier
Geneva,IL
Summary
Dynamic and dedicated professional with a strong work ethic and leadership qualities, experienced at PSA Airlines. Proven ability to enhance customer satisfaction and streamline operations, while maintaining FAA safety standards. Recognized for calmness under pressure and innovative problem-solving, consistently achieving high performance ratings in service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flight Attendant
PSA Airlines
04.2024 - Current
- Maintained safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Promoted airline's loyalty program to passengers, increasing enrollment numbers.
Master Executive Council- Hotel Committee
PSA Airlines- Association of Flight Attendants
10.2024 - Current
- Provide customer satisfaction within the PSA flight attendant community relating to hotels by streamlining communication channels and improving response times.
- Monitor specific incidents regarding any issues hotels, specifically contract violations and accommodation complaints.
- Developed innovative solutions to any hotel problems that were not up to standards for our organization.
- Act as advisor for any hotel concerns that arise with the Grievance Committee.
- Provide support for all flight attendants when rest periods were in question, hotel accommodations were not available and answer all calls day and night.
Flight Attendant
Air Wisconsin
10.2023 - 04.2024
- Performed pre-flight safety checks as single flight attendant to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Coordinated with ground personnel to resolve any issues or discrepancies efficiently, maintaining smooth operations.
- Relayed updates and information to passengers after confirming key details with pilot.
Retail Sales Associate
Meier's Outdoor World
04.2021 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Guest Service Representative
Top Golf
02.2023 - 07.2023
Education
Aeronautical Science
Embry Riddle Aeronautical University
Daytona Beach, FLHigh School Diploma -
Geneva CUSD 304
Geneva, IL05-2022
Skills
- Strong work ethic
- Reliability and punctuality
- FAA Safety procedures
- Leadership qualities
- First aid
- Calm under pressure
Certification
- Private Pilots License-150 flight hours- April 2023
- Flight Attendant Training- May 2024
- FAA Flight Attendant Certification
- American Red Cross (AED) and First Aid Certified- May 2024
Timeline
Master Executive Council- Hotel Committee
PSA Airlines- Association of Flight Attendants
10.2024 - Current
Flight Attendant
PSA Airlines
04.2024 - Current
Flight Attendant
Air Wisconsin
10.2023 - 04.2024
Guest Service Representative
Top Golf
02.2023 - 07.2023
Retail Sales Associate
Meier's Outdoor World
04.2021 - 08.2024
Aeronautical Science
Embry Riddle Aeronautical University
High School Diploma -
Geneva CUSD 304
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