Charlie Rickard
Rocky Mount,VA
Summary
Passionate and dedicated health advocate with a drive towards human connection and authenticity. Committed to building a kinder, more equitable reality.
Overview
4
4
years of professional experience
Work History
Community Health Worker
Virginia Department Of Health
05.2022 - Current
- Addressed client concerns and assisted in navigating healthcare services such as SNAP, WIC, and Social Security.
- Developed and maintained relationships with community partners.
- Distributed vaccines, STI testing, self-care items, and relevant health education materials directly to locations frequented by priority populations.
- Trained partners and coworkers in specific areas of health education.
- Facilitated groups of partners and community members alike to promote cross-expertise communication and develop community understanding.
- Gathered data on underserved populations to facilitate actionable steps towards correcting public health oversights.
- Proficient in Microsoft applications.
Bookseller
Barnes & Noble
03.2022 - 05.2023
- Matched customers with appropriate selections by connecting personally and being attentive to their needs and lifestyles.
- Organized and re-shelved merchandise according to store parameters and local passions.
- Remained educated on current media trends to give customers the most timely and accurate recommendations.
- Navigated the store's online information system in order to locate merchandise and stay updated on intercompany changes.
- Assured customers received orders undamaged, on time, and at the most affordable cost to them.
- Maintained standards of cleanliness by dusting shelves, disinfecting surfaces.
Sales Associate
Kohl's
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers in locating products that fit their financial and personal needs.
- Packaged, shipped, and delivered customer's holiday orders within a careful and timely fashion.
- Navigated the stores register system to supply customers with opportunities for deals, memberships, and store credit cards.
Panera Bread Associate Trainer
Panera Bread
10.2020 - 04.2021
- Created meals accurately according to customer orders.
- Performed quality control duties to ensure efficiency and store reputation.
- Maintained effective, consistent communication with managers, peers and other resource groups.
- Mentored employees during probationary period to answer questions and offer improvement strategies.
- Maintained standards of cleanliness through intense sanitization of equipment, workspaces, and common areas.
Little Caesars Crew Member
Little Caesars
06.2020 - 09.2020
- Prepared orders efficiently and accurately.
- Performed closing and opening duties.
- Maintained standards of cleanliness throughout the store.
- Worked front counter, drive-thru and other areas.
Clicklist Associate
Kroger Stores
10.2019 - 12.2019
- Shopped for customers' items and assured they were satisfied and fulfilled upon receiving their orders.
- Spoke with and helped customers often while operating within the time constraints of the order.
- Performed register duties efficiently.
- Maintained aesthetic standards by curating displays and selections of merchandise.
Education
Pursuing associate's degree in General Studies -
Virginia Western Community College
Roanoke, VA11.2023
High school diploma in General studies -
Franklin County High School
Rocky Mount, VA05.2020
Skills
- Customer Service
- Cleaning Experience
- Cashiering
- Sales
- Kitchen Experience
- Food Production
- Food Preparation
- Cash Handling
- Food Service
- Food Handling
- Order Picking
- Shipping & Receiving
- Packaging
- Substance Abuse Prevention
- Microsoft Office Proficiency
- Community-Based Resources
Assessments
Customer service, Proficient, 09/01/20, Identifying and resolving common customer issues
Timeline
Community Health Worker
Virginia Department Of Health
05.2022 - Current
Bookseller
Barnes & Noble
03.2022 - 05.2023
Sales Associate
Kohl's
11.2021 - 01.2022
Panera Bread Associate Trainer
Panera Bread
10.2020 - 04.2021
Little Caesars Crew Member
Little Caesars
06.2020 - 09.2020
Clicklist Associate
Kroger Stores
10.2019 - 12.2019
Pursuing associate's degree in General Studies -
Virginia Western Community College
High school diploma in General studies -
Franklin County High School