Charlie Rodrigues Fortes
Pawtucket
Summary
Adept at mobile device management and fostering teamwork, I significantly enhanced store performance at OSL Retail Services by swiftly resolving customer issues and improving technical support efficiency. My versatility in adapting to new technologies and commitment to collaboration have consistently boosted productivity and customer satisfaction.
Overview
1
1
Certification
Work History
Mobile Expert
OSL Retail Services
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Line Cook
Bjs Restaurants Inc
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Assembly Line Worker
Randstad
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
High School Diploma -
Village Green Charter School
Providence, RISkills
- Offline storage techniques
- Mobile device management
- Cross-platform proficiency
- Mobile security best practices
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- First Aid Certification
- State Driver's License
- CPR/AED Certification
Languages
Cape Verdean Creole
Native or Bilingual
Timeline
Mobile Expert
OSL Retail Services
Line Cook
Bjs Restaurants Inc
Assembly Line Worker
Randstad
High School Diploma -
Village Green Charter School
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