Summary
Overview
Work History
Education
Skills
Timeline
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Charlie Shafer

Phoenix,AZ

Summary

Results-driven sales professional with proven success in closing sales and managing customer relationships. Achieved top rookie status by educating clients on pest management solutions, demonstrating strong time management and collaboration skills.

Overview

4
4
years of professional experience

Work History

Summer Sales Representative

EcoShield Pest Control
Miami, Florida
04.2026 - 08.2026
  • Conducted direct to consumer residential sales
  • Informed homeowners about regional pest pressures and prevention strategies to enhance understanding
  • Conducted property assessments to recommend customized service plans
  • Oversaw sales cycles from initial cold approach through scheduling to contract closing
  • Met strict weekly performance metrics and revenue generation quotas
  • Ranked among the top 5 rookies in June based on sales performance

FOH Team Member

Luci's at the Orchard
01.2023 - 08.2025
  • Guest Hospitality: Welcomed guests warmly in high-volume café and marketplace, delivering information on menu items, daily specials, and marketplace goods to enhance guest experience.
  • Food & Beverage Delivery: Collaborated with the kitchen team to rapidly run hot food and specialty drinks to indoor and outdoor dining areas.
  • Sanitation Compliance: Ensured rigorous cleanliness and food safety standards in all front-of-house areas, for a safe and inviting dining environment.
  • Table Management & Busting: Maintained a clean, inviting dining room and patio by clearing dishes, sanitizing tables, and resetting seating areas quickly during busy brunch rushes.

Education

Bachelor of Science - Business Management

University of Arizona
Tucson, AZ
09-2026

Skills

  • Closing sales
  • Sales strategy
  • Cold calling
  • Contact follow-up
  • Customer relationship management
  • Customer service
  • Product and service knowledge
  • Team collaboration
  • Time management
  • Relationship building

Timeline

Summer Sales Representative

EcoShield Pest Control
04.2026 - 08.2026

FOH Team Member

Luci's at the Orchard
01.2023 - 08.2025

Bachelor of Science - Business Management

University of Arizona
Charlie Shafer