Charlie Wallin
Amazon
Reno
3
years of professional experience
Motivated and dependable early-career professional with experience in warehouse operations and customer service. Strong work ethic, communication skills, and ability to work effectively in a team. Eager to learn, develop new skills, and contribute to a company’s success.
Work History
Customer Returns Specialist
9 Months- Processed customer returns using Amazon policies, verifying item condition and appropriate refund eligibility.
- Reviewed return requests for accuracy, resolving discrepancies in orders, labels, and shipment details.
- Coordinated with customer service and operations teams to resolve escalated return issues quickly.
- Inspected returned merchandise for damage, missing parts, or resale status before final disposition.
Construction Apprentice
2 Years 4 Months- Installed drywall, trim, and finish materials with accurate measurements
- Framed walls, floors, and roof structures using hand and power tools
- Supported carpenters by providing necessary materials and tools at job sites. with material handling, site cleanup, and job setup
Education
High School Diploma
Skills
Customer service
Warehouse operations
Inventory management
Computer skills
Time management
Timeline
Customer Returns Specialist
Amazon
12.2025 - 09.2026Read More
Construction Apprentice
Matt Moore Construction
04.2023 - 08.2025Read More
Innovations High School
High School Diploma
Read More