Summary
Overview
Work History
Education
Skills
Timeline
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Charline Jenkins

Demorest,GA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Billing Clerk/Customer Service Representative

Segar Realty Company
03.2007 - 08.2011
  • Educated customers about billing, payment processing and support policies and procedures.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Customer Service Representative

Da Technology
01.2005 - 05.2007
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Oconee County High School
Watkinsville, GA
06.1991

Skills

  • Special Requests
  • Team Goals
  • Product Launching
  • Customer Account Management

Timeline

Billing Clerk/Customer Service Representative

Segar Realty Company
03.2007 - 08.2011

Customer Service Representative

Da Technology
01.2005 - 05.2007

High School Diploma -

Oconee County High School

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Charline Jenkins