Charlotte Bender
Bluffton,SC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of exceeding store goals, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Stylist
Banana Republic Factory Store
10.2021 - Current
- Merchandised new product onto the sales floor.
- Advised customers of new products and seasonal fashions to increase store sales.
- Greeted and engaged with customers as they entered the store.
- Interacted and built relationships with customers to stimulate loyalty.
- Connected with customers to understand styling needs.
- Supported sales floor, cash wrap, and back of house to perform daily operations.
- Met individual goals contributing to the store's bottom line.
- Assisted customers with merchandise selection.
- Stocked merchandise.
- Replenished the products to the sales floor throughout the day.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Sales Associate
Yankee Candle
12.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Loaded and unloaded merchandise using ladder.
- Operated POS system to perform transactions.
Stylist Sales Associate
Banana Republic Factory Store
01.2020 - 08.2021
- Supervised fitting room flow.
- Discussed product with customers and updated them on new store policies.
- Increased business sales utilizing product knowledge.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Processed accurate credit, debit, check and cash sales transactions for customer orders.
- Supported loss prevention goals by monitoring shopper behavior.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Big Walnut High School
Sunbury, OH05.2022
Skills
- Sales and Promotions
- Adaptable and Flexible
- Cash Register Operations
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
- Energy and Physical Stamina
- Store Policies and Procedures
- Security Practices
Timeline
Stylist
Banana Republic Factory Store
10.2021 - Current
Sales Associate
Yankee Candle
12.2020 - 09.2021
Stylist Sales Associate
Banana Republic Factory Store
01.2020 - 08.2021
High School Diploma -
Big Walnut High School
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