Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Maack

Auburn,WA

Summary

Started working as a part time cashier at Dollar Tree. and moved up to a keyholder and supervisor at Rite Aid, running the store, assisting and delegating tasks to associates, and handling nightly deposits

Overview

2
2
years of professional experience

Work History

Lead Service Associate

Rite Aid
09.2023 - Current
  • Greet customers and assist their needs
  • Supervise and help Store Associates with daily operational tasks.
  • Assist customers with their shopping needs and transactions.
  • Tend to merchandising tasks via plan-o-gram.
  • Perform proper receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.
  • Follow store opening and closing procedures

Cashier

Dollar Tree Stores
02.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions
  • Assisted with store merchandising

Education

High School Diploma -

Auburn Riverside High School
Auburn, WA
06-2021

Skills

  • Payment processing
  • Point-of-sales systems
  • Returns and refunds
  • Multitasking and organization
  • Customer service
  • Team collaboration
  • Employee coaching
  • Team leadership
  • Handling deposits
  • Opening and closing stores
  • Multi-line phone systems
  • Strong work ethic

Timeline

Lead Service Associate

Rite Aid
09.2023 - Current

Cashier

Dollar Tree Stores
02.2023 - 09.2023

High School Diploma -

Auburn Riverside High School
Charlotte Maack