Rebecca Grassman
La Crosse,WI
Summary
Experienced Key Holder with four years of recent experience in retail operations. Proven track record of increasing sales and reducing losses through effective inventory management and customer service . Demonstrated expertise in opening procedures, security protocols and employee training. Effective member of retail team.
Overview
5
5
years of professional experience
Work History
Lead Service Associate
BIGLOTS
La Crosse, WI
10.2021 - Current
- Cashier
- Stock accurately
- Set up displays
- Train new people
- Interact with customers
- Customer service
- Teamwork
- Opening store protocols
Deli and Produce Clerk
FESTIVAL FOODS .
La Crosse, WI
05.2019 - 07.2021
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- Cut meat, made salads, and provided superior customer service
- Teamwork to produce results
Education
MBA - Accounting And Business Management
University of Florida
Tampa, FL05-1984
Skills
- Customer service excellence
- Point-of-sales systems
- Stock replenishment
- Complaint Handling
- Stock management proficiency
- Customer Support
- Handling returns
- POS experience
- Quality Assurance
- Returns and refunds
- Payment Processing
- Computer Skills
- Excellent Communication
- Attention to Detail
- Team Collaboration
Timeline
Lead Service Associate
BIGLOTS
10.2021 - Current
Deli and Produce Clerk
FESTIVAL FOODS .
05.2019 - 07.2021
MBA - Accounting And Business Management
University of Florida
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