Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Sr. Mortgage Loan Officer NMLS #39691 Licensed in TN and KY
Open To Work

Charlotte McClellan

New American Funding
CLARKSVILLE,TN

Work Preference

Job Search Status:

Open to work

Desired start date:

Open to discussion

Desired Job Title

Mortgage Loan Officer

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Location:

CLARKSVILLE, TN, US

Open to relocation:

No

Important To Me

Work from home optionWork-life balancePaid sick leave401k matchPaid time off
43
Years of experience

NMLS #39691 Licensed in TN and KY

Accomplished Mortgage Loan Officer with over 40 years of experience in facilitating mortgage applications and conducting thorough credit analyses. Skilled in relationship building and collaborating with real estate professionals to drive business growth and ensure seamless loan processing.

Work History

Sr. Mortgage Loan Officer

1 Year 7 Months
New American Funding | 12.2024 - 07.2026
  • Facilitated mortgage loan applications, ensuring compliance with industry regulations and company policies.
  • Evaluated credit reports to assess borrower eligibility for various loan products.
  • Collaborated with underwriters to expedite loan approvals and resolve discrepancies.
  • Educated clients on mortgage options, guiding them through the application process effectively.
  • Developed strong relationships with real estate agents to generate referral business opportunities.
  • Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
  • Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
  • Prepared comprehensive loan files that included detailed documentation needed for underwriting approval.
  • Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
  • Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.

Sr. Mortgage Loan Officer

1 Year
Rate | 12.2023 - 12.2024
  • Streamlined documentation processes, improving turnaround times for loan approvals and closings.
  • Led initiatives to enhance customer experience, resulting in increased client satisfaction ratings.
  • Implemented marketing strategies to expand client base and increase loan volume.
  • Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
  • Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.
  • Conducted thorough pre-qualification analyses to match potential borrowers with appropriate loan products for their needs.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.

Sr. Loan Officer

13 Years 10 Months
Veterans United Home Loans | 01.2010 - 11.2023
  • Facilitated loan origination processes to ensure timely and efficient service delivery.
  • Established strong relationships with clients to assess financial needs and provide tailored loan solutions.
  • Reviewed loan applications for accuracy, ensuring compliance with regulatory standards and company policies.
  • Collaborated with real estate agents and financial institutions to expand business networks and referral sources.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
  • Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
  • Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
  • Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.

Education

High School Diploma

Clarksville High School | Clarksville, TN | 05-1978

Skills

Loan origination expertise with over 40 years exerience
Communication and interpersonal skills
Risk assessment
Credit analysis proficiency
Originated VA
FHA
Conventional
First time home buyer loans
Non QM
Investor Loans
DSCR loans and refinance transactions
Handled loans from pre-approval thru closing including credit analysis and analyzing income/asset documents
worked with local real estate professionals

Timeline

Sr. Mortgage Loan Officer

New American Funding
12.2024 - 07.2026Read More

Sr. Mortgage Loan Officer

Rate
12.2023 - 12.2024Read More

Sr. Loan Officer

Veterans United Home Loans
01.2010 - 11.2023Read More

Clarksville High School

High School Diploma
Read More
Charlotte McClellanSr. Mortgage Loan Officer NMLS #39691 Licensed in TN and KY