Charlotte Morales
Pala,CA
Summary
Dedicated and empathetic Medical Assitant offering 7 years in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
8
8
years of professional experience
Work History
Medical Assistant
CPCMG
San Diego, CA
07.2016 - Current
- Communicated with patients by phone and via written correspondence.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Sterilized medical equipment after each procedure.
- Cleaned and disinfected chairs and equipment according to facility policy.
- Cleaned, restocked and prepared exam rooms and medical equipment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Coordinated and executed proper medical waste disposal.
- Relayed normnal lab results to parents over the phone and document telephone encounter.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Medcial Assistant Certificate - Medical Assisting
UEI Collage
San Marcos06.2016
Skills
- Communicating with patient families
- Specimens collection and processing
- Certified in Basic Life Support (BLS)
- HIPAA compliance
- Quick problem solver
- Calm and level-headed under duress
- Patient-Focused Care
Timeline
Medical Assistant
CPCMG
07.2016 - Current
Medcial Assistant Certificate - Medical Assisting
UEI Collage
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