Charlotte Nitz
Myrtle Beach,SC
Summary
A professional, hard worker that has experience in retail as a key-holder and also experience as a waitress that learns very quickly in stressful environments. Very punctual, good time management and has experience dealing with cash and card transactions.
Overview
4
4
years of professional experience
Work History
Waitress
Garden City Pancake House
Myrtle Beach, South Carolina
04.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders for food and drinks and delivered them to guests.
- Assisted guests with menu selections and dietary restrictions.
- Resolved customer complaints efficiently, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained organized and clean dining area, ensuring positive dining experience.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Ensured safe food handling and cleanliness, protecting customers from foodborne illness.
Key Holder Supervisor
Jaws Resortwear
Garden City, South Carolina
04.2022 - Current
- Trained and mentored team members on customer service best practices.
- Supervised daily store operations and maintained high product availability.
- Managed cash register operations and ensured accurate transaction processing.
- Provided exceptional service, addressing customer inquiries and resolving issues efficiently.
- Assisted in inventory management, including stock replenishment and audits.
- Performed daily cash management duties including deposits, audits.
- Maintained a safe and secure environment within the store.
Server
Flavors Ice Cream
Myrtle Beach, SC
03.2023 - 04.2025
- Provided excellent customer service in a fast-paced ice cream shop.
- Served and prepared a variety of ice cream flavors and toppings.
- Engaged customers with friendly conversation to enhance their experience.
- Maintained cleanliness and organization of serving area and equipment.
- Collaborated with team members to ensure smooth daily operations.
- Assisted in training new staff on service procedures and menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
St.James High School
Murrells Inlet, SCSkills
- Serving expertise
- Customer service
- Food safety
- Food safety practices
- Cash handling accuracy
- Time management
- Store operations
- Inventory management
- Merchandise display
- Problem solving
- Problem resolution
- Team collaboration
- Price memorization
- Food safety
Timeline
Waitress
Garden City Pancake House
04.2026 - Current
Server
Flavors Ice Cream
03.2023 - 04.2025
Key Holder Supervisor
Jaws Resortwear
04.2022 - Current
St.James High School