Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Server
Charlotte Pardue

Charlotte Pardue

Customer Service
Melbourne,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Beachside Seafood Restauant
Indialantic, FL
02.2024 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.

Server

Dawsons on Main Street
Indianapolis, IN
01.2019 - 11.2023
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.

Customer Service Representative

J & J Electric Inc.
Indianapolis, IN
01.2013 - 11.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.

Education

Certificate in Business With An Added Year of Logistics - Business

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2021

Skills

  • Safe Food Handling
  • Table Setting
  • Order Management
  • Food Delivery
  • Beverage Preparation
  • Table Bussing
  • Supply Restocking
  • Food Running
  • Guest Engagement
  • High-volume dining
  • Strong Work Ethic
  • Menu knowledge
  • POS operation
  • Liquor, wine, and food service

Certification

  • Business-Customer Service

References

References available upon request.

Timeline

Server

Beachside Seafood Restauant
02.2024 - Current

Server

Dawsons on Main Street
01.2019 - 11.2023

Customer Service Representative

J & J Electric Inc.
01.2013 - 11.2023

Certificate in Business With An Added Year of Logistics - Business

Ivy Tech Community College of Indiana

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Charlotte PardueCustomer Service