Charlotte Ryan
Port Charlotte,FL
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Known for maintaining a positive attitude and consistently delivering results. Demonstrated willingness to take on additional responsibilities to contribute to team success and achieve collective goals.
Overview
21
21
years of professional experience
Work History
Eligibility/Referral Specialist
Licking County Job & Family Services
2021.09 - 2024.07
- Determined eligibility for Public Assistance for both initial and ongoing applicants
- Conducted interviews via phone and face to face
- Proficiently managed data entry using Ohio Benefits, SETS, and digital case management tools
- Represented county agency at state hearing
- Expanded program knowledge through attendance at conferences and seminars
- Successfully prioritized and completed various daily and weekly tasks.
- Facilitated access to additional services through referral coordination
Human Resources Assistant
Colgate-Palmolive
2021.05 - 2021.08
- Assisted with administrative tasks for HR department
- Maintained accuracy and completeness of HR files, records, and documentation.
- Managed and guided committee meetings across the entire organization
- Effectively maintained and updated company personnel records, ensuring accurate and up-to-date information.
- Coordinated various HR projects including meetings and surveys
- Utilized Google Suite computer access.
HR COORDINATOR/SERVER
Golden Corral
2004.01 - 2019.08
- Provided orientation and new hire checklist for new employee onboarding
- Developed a customized training schedule ensuring compliance with all training requirements.
- Ensured compliance with corporate standards by receiving and conducting annual grade sheets
- Led a team of professionals in the management and supervision of 20 servers
- Provided consistent and excellent customer service
- Maintained employee personal files, adhering to federal and state regulations
- Assuring that all performance evaluations are completed promptly.
- Ensured alignment between final paid hours, timesheets, and state regulations
- Supported HR functions with emphasis on record keeping and data entry for various general HR tasks.
- Coordinated and conducted pre-interviews for new hires.
- Aided in recruitment efforts by filtering applications, coordinating interviews, and actively participating in the interview process.
- Ensured the accuracy and currency of employee files by effectively managing the human resources information system
- Ensured accurate and complete human resources paperwork by thoroughly reviewing, verifying, collecting, and correcting data
- Ensured compliance with local, state, and federal laws while setting organizational standards.
Education
Bachelor of Science - Human Resource Management
FRANKLIN UNIVERSITY
Columbus, Ohio05.2021
Skills
- Onboarding
- Customer Service
- Leadership
- Microsoft Office
- Time Management
- Attention to Detail
- Multitasking
- Decision-Making
- Call Center
- Data entry proficiency
Timeline
Eligibility/Referral Specialist
Licking County Job & Family Services
2021.09 - 2024.07
Human Resources Assistant
Colgate-Palmolive
2021.05 - 2021.08
HR COORDINATOR/SERVER
Golden Corral
2004.01 - 2019.08
Bachelor of Science - Human Resource Management
FRANKLIN UNIVERSITY
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