Charlotte Segesta Spencer
Seattle,,Washington
Summary
Collaborative university student with four years of customer service experience as a Starbucks barista. Skilled in organization, time management, with a focus on quality and customer engagement. Currently enrolled in University of Washington's master's degree program in biology, seeking opportunities to gain further experience in both laboratory skills and face-to-face client care.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Issaquah, Washington
02.2022 - Current
- Achieved Barista Trainer and Coffee Master roles to strengthen coffee knowledge and skills.
- Develop skills to assemble hand-crafted customized beverages with precision and accuracy.
- Collaborate with teammates to optimize workflow to open and close the coffeehouse.
- Operate a cash register, process payments, and handle transactions.
- Maintain cleanliness, organization, and sanitation of food and beverage products to uphold quality standards.
Horse Camp Councilor
Rockmeadow Equestrian Center
Issaquah, WA
06.2018 - 08.2020
- Volunteered for three summers as a camp councilor
- Demonstrated knowledge and passion for animals
- Oversaw safety of campers when around horses
- Led group activities to entertain and teach campers
Education
Bachelor of Science - Biology
University of Washington
Seattle, WA03-2026
Associates of Arts and Science -
Bellevue College
Bellevue, WA06-2024
High School Diploma -
Issaquah High School
Issaquah, WA06-2024
Skills
- Customer service
- Verbal and written communication
- Team collaboration
- Creative problem solving
- Conflict mediation
- Knowledgeable in SPSS software
- Led team in developing laboratory protocols for Petri dish observation records
Timeline
Barista
Starbucks
02.2022 - Current
Horse Camp Councilor
Rockmeadow Equestrian Center
06.2018 - 08.2020
Bachelor of Science - Biology
University of Washington
Associates of Arts and Science -
Bellevue College
High School Diploma -
Issaquah High School