Charlotte Spangler
IHOP
York,PA
8
Years of experience
Dynamic server with a strong focus on exceptional customer service and guest engagement. Proven ability to enhance dining experiences and optimize workflows in fast-paced environments.
Work History
Server
9 Months- Managed cash register transactions efficiently, ensuring accuracy in billing processes.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Implemented feedback from guests to improve service quality and dining satisfaction.
- Coordinated special events and large group reservations to optimize seating arrangements.
Server
4 Years 2 Months- Provided exceptional customer service by anticipating and addressing guest needs promptly.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new staff on menu offerings, service standards, and operational procedures.
Packer
2 Months- Operated pallet jacks and hand trucks to transport goods efficiently within warehouse environment.
- Packaged products accurately, ensuring compliance with quality standards and safety regulations.
- Collaborated with team members to optimize workflow and improve packing processes.
- Conducted regular inventory checks to maintain accurate stock levels and prevent discrepancies.
Education
GED
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Timeline
Server
IHOP
08.2025 - 05.2026Read More
Server
Lyndon Diner
08.2020 - 10.2024Read More
Packer
Target Warehouse
11.2018 - 01.2019Read More
William Penn High School
GED
Read More