Charlotte Spooner
Salem,MA
Summary
Customer service and multitasking professional with strong time management and consistent organizational practices. Demonstrates ability to work independently, learn new skills quickly, and perform under pressure. Focuses on delivering positive, memorable customer experiences that support brand reputation.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Lifeguard
Salem Country Club
Peabody, Massachusetts
05.2026 - 08.2026
- Supervised swimmers in pool area to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Communicated effectively with guests regarding pool schedules and events.
Staff
Winter Island Park
Salem, Massachusetts
06.2025 - 08.2026
- Engaged with guests to enhance their experience and promote upcoming events.
- Assisted visitors with inquiries and provided information about park amenities.
- Maintained cleanliness and organization of park facilities and public areas.
- Processed payments, issued receipts and provided change.
- Built and maintained working relationships with peers and upper management.
Nannying
Families In My Community
Marblehead, Massachusetts
09.2022 - 08.2026
- Developed daily schedules that integrated play, learning, and rest to optimize child development.
- Implemented age-appropriate activities that enhanced intellectual and motor skills growth.
- Facilitated daily childcare activities, ensuring safety and fostering engagement.
- Established strong relationships with families and children through reliable and respectful interactions. with family and children through consistent, respectful care.
Lifeguard
Lynch Van Ooterloo
Marblehead, Massachusetts
12.2025 - 05.2026
- Maintained constant surveillance of patrons in the swimming area at all times.
- Instructed patrons on pool rules and safety protocols effectively.
- Used training and medical supplies to examine injured people and administer first aid.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Maintained cleanliness of pool facilities and equipment regularly.
Hostess
Salem Hotel Roof
Salem, Massachusetts
06.2025 - 09.2025
- Created a positive first impression by greeting guests warmly. upon arrival, seating them promptly.
- Coordinated reservations and seating arrangements during peak hours to optimize guest flow.
- Resolved customer inquiries and minor issues promptly and courteously to enhance guest satisfaction.
- Built positive relationships with other front-of-house and kitchen staff.
Education
Fashion Merchandising and Marketing
University of Delaware
Delaware 05-2030
High School Diploma -
Bishop Fenwick High School
Peabody, MA05-2026
Skills
- Customer service
- Customer relations
- Cash handling
- Basic first aid
- Safety training
- Emergency response
- Health and safety
- Time management
- Team leadership
- Relationship building
- Problem solving
- File management
Distinctions and awards
Lacrosse Coaches award, MVP volleyball, Defensive MVP Volleyball
Athletics
- JV and Varsity Volleyball bishop Fenwick High school grades 9-12
- Regionals 14's Volleyball Avidity Club
- Nationals 15's Volleyball Avidity Club
- Nationals 16's Volleyball Avidity Club
- JV and Varsity lacrosse grades 9-12
Leadership
- JV lacrosse Captain
- Varsity Volleyball Captain
Service
- Summer camp volunteering in June years 2021-2024
- Volunteering for after school care at St. Marys in Danvers 2023
- Open house Bishop Fenwick High School Grades 2022-2026
Fundraising
- Lacrosse Car wash 2022-2025
- Breast Cancer Walk 2023
- Volleyball Car Wash 2022-2025
- Volleyball breast cancer fundraiser 2022- 2025
Certification
- Lifeguard Certification
Timeline
Lifeguard
Salem Country Club
05.2026 - 08.2026
Lifeguard
Lynch Van Ooterloo
12.2025 - 05.2026
Staff
Winter Island Park
06.2025 - 08.2026
Hostess
Salem Hotel Roof
06.2025 - 09.2025
Nannying
Families In My Community
09.2022 - 08.2026
Fashion Merchandising and Marketing
University of Delaware
High School Diploma -
Bishop Fenwick High School