Charlotte Walker
Wilson,NC
Summary
Motivated individual with a background in Psychology and Business. Engages in hands-on tasks such as organizing schedules and supporting team members, contributing to efficient operations. Eager to apply strong analytical and communication skills in a professional setting.
Overview
1
1
year of professional experience
Work History
Server
Bishops Bay Country Club
Middleton, WI
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
McConnell Group
Wilson, NC
08.2025 - 05.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in food preparation and ensured menu items met quality standards.
- Collaborated with kitchen staff to ensure timely meal delivery to guests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing priorities during peak service hours.
Intern
Rocking Horse Ranch Therapeutic Riding Program
Greenville, NC
08.2025 - 12.2025
- Organized volunteer schedules, enhancing program efficiency and support for riders.
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
MBA - Business
Barton College
Wilson, NC05.2027
Bachelor of Science - Psychology
Barton College
Wilson, NC05.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
McConnell Group
08.2025 - 05.2026
Intern
Rocking Horse Ranch Therapeutic Riding Program
08.2025 - 12.2025
Server
Bishops Bay Country Club
05.2025 - Current
MBA - Business
Barton College
Bachelor of Science - Psychology
Barton College