Charlotte Zackman
Vero Beach,FL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
40
40
years of professional experience
1980
1980
years of post-secondary education
Work History
Owner/operator at Assured Collections
Self-employeed
Brookhaven, New York
11.2002 - 08.2017
- Managed day-to-day operations and logistics for for success
- Oversaw financial planning, budgeting, and expense management for sustainable growth.
- Worked the A/R and called Insurance Carriers to review billing and to streamline the billing process to ensure a smooth flow of income
Medical Office Manager
Suffolk Orthopedic Associates, PC
Bay Shore, New York
02.1978 - 08.2011
- Managed daily operations of orthopedic practice to ensure efficient workflow.
- Oversaw scheduling of patient appointments and staff assignments for optimal coverage.
- Coordinated billing processes and insurance claims for timely reimbursement.
- Worked with the medical assistants to ensure that exam rooms are set and stocked prior the the start of day.
- Met with physicians to review the A/R and and A/P and discussed any issues that they feel need addressing
- scheduled surgery for surgeons and explained to that patient all tasks that require attention prior to their procedure.
Education
Islip High School
Bay Shore, NYSkills
Medical Office Management responsible for working with both physicians and staff Working the staff to be sure that all are prepared for daily flow of patients who are scheduled for the day Reviewed any issues with the staff to resolve problemsPosted charges and payments to ensure that all proves out at end of day Scheduled surgery with patients and provided them with all of their information so as to ease that patients "anxiety"
- billing coordination
- insurance verification
- staff scheduling
Timeline
Owner/operator at Assured Collections
Self-employeed
11.2002 - 08.2017
Medical Office Manager
Suffolk Orthopedic Associates, PC
02.1978 - 08.2011
Islip High School