Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Zitzmann

Salt Lake City

Summary

I am a highly experienced in customer service industries. I have 5+ years of experience to provide within my career. I am a very outgoing, social, and hardworking individual. I aspire to always retain a very strong work ethic and provide the absolute best with the many skills I can provide.

Overview

6
6
years of professional experience

Work History

Server

Blackbear Diner
07.2022 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

IHOP
01.2019 - 06.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
07-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • Quality control

Timeline

Server

Blackbear Diner
07.2022 - 12.2024

Server

IHOP
01.2019 - 06.2022

High School Diploma -

Penn Foster Career School

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Charlotte Zitzmann