La’Kira Miller
Miami
Summary
Motivated spa coordinator offering strong work ethic and positive attitude. Highly effective in fast-paced work environments. Licensed in Florida and over a
year of experience in high-end day spas and salons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Coordinator
The Towers Of Quayside
11.2022 - Current
- Developed monthly reports highlighting key performance indicators for leadership review.
- Resolved guest concerns promptly and professionally, promoting positive customer relations.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maintained front desk workstation by keeping it clean and organized.
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Monitored access of guests and escorted to treatment areas.
- Answered questions about spa, treatments offered and spa's amenities.
- Worked closely with management to develop and execute long-term growth strategies for the spa, contributing to increased revenue and client retention.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Maintained a clean and organized spa environment, adhering to strict sanitation standards for the safety of staff and guests.
- Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
Education
Esthetician License - Facial Treatment
The English Center - Miami-Dade County Public Schools
Miami, FL07.2024
High School Diploma -
Miami Jackson Senior High School
Miami, FL06.2021
Skills
- Customer Service
- Commitment to quality and service
- Organizational abilities
- Health and safety
- Appointment Scheduling
- Health and Safety Regulations
- Health and safety understanding
- Cleaning and sanitation
- Restocking management
- Reception Management
- Hygiene and Sanitation
- Waxing services
Certification
- Licensed Esthetician - 1 Year
- HIV Certification
Languages
English
Native or Bilingual
Timeline
Spa Coordinator
The Towers Of Quayside
11.2022 - Current
Esthetician License - Facial Treatment
The English Center - Miami-Dade County Public Schools
High School Diploma -
Miami Jackson Senior High School
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