Charnae Robertson
Columbus,GA
Summary
Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality.
Overview
6
6
years of professional experience
Work History
Deli Counter Clerk
Publix
Columbus, GA
11.2023 - Current
- Increased customer satisfaction by providing friendly and efficient service at the deli counter.
- Contributed to positive work environment by actively participating in team meetings and assisting coworkers when needed.
- Demonstrated knowledge of various deli products, offering recommendations based on customer preferences.
- Prepared custom sandwiches, salads, and platters, meeting diverse customer needs and preferences.
- Educated customers about deli products and ingredients, promoting informed choices and dietary awareness.
- Operated slicing equipment safely and efficiently, minimizing accidents and maintaining quality cuts.
- Accurately weighed and packaged items according to customer specifications, ensuring satisfaction with their purchase.
- Assisted customers with special orders and catering requests, contributing to increased sales.
- Managed time effectively during busy periods, prioritizing tasks for maximum efficiency without compromising quality.
- Greeted customers at counter to fulfill requests and answer questions.
Cashier Specialist/Team Leader
Subway
06.2019 - 07.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Quickly and accurately counted drawers at start and end of each shift.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Cashier
Taco Bell
01.2020 - 07.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Operated cash register to record all transactions accurately and efficiently.
Supervisor
10 Times Better Soul Food
10.2018 - 08.2019
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Audited and documented all processes and procedures for new accounts department.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Interviewed, hired and trained new employees for production positions.
- Maintained accurate inventory, working with purchasing department and logistics for resupply
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Harper Woods High School
Harper Woods, MI06.2020
Skills
- Verbal and written communication
- Good listening skills
- Responsible
- Leadership
- Customer service
- First Aid/CPR
Timeline
Deli Counter Clerk
Publix
11.2023 - Current
Cashier
Taco Bell
01.2020 - 07.2020
Cashier Specialist/Team Leader
Subway
06.2019 - 07.2021
Supervisor
10 Times Better Soul Food
10.2018 - 08.2019
High School Diploma -
Harper Woods High School