CHARNAY MAJETTE
JERSEY CITY,NJ
Summary
A highly productive candidate with a proven track record of excelling in fast-paced environments while maintaining focus and accuracy. Skilled at recognizing and addressing customers' diverse needs, consistently achieving sales and customer satisfaction goals. Eager to transition into a new field where these transferable skills can be effectively applied.
Overview
6
6
years of professional experience
Work History
PSE CLERK
USPS
JERSEY CITY/ LYNDHURST, NJ
10.2021 - 04.2023
- Processed and organized incoming mail for distribution to appropriate departments.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
Kitchen Crew
GD Correctional Services
Kearny, NJ
06.2021 - 10.2021
- Collaborated with team members to optimize workflows, leading to improved overall kitchen operations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences.
FLEXIBLE FULFILLMENT
Target
JERSEY CITY, NJ
05.2018 - 05.2021
- Prioritized tasks to meet dynamic conditions while responding to customer requests and providing product recommendations.
- Improved customer satisfaction by addressing concerns quickly and offering accurate information..
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Cashier Team Lead
Modell’s Sporing Goods
JERSEY CITY, NJ
11.2016 - 05.2018
- Supported stock management by tagging, rotating, and replenishing items to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Trained cashier team on register operations, customer service, and merchandising.
- Responded to customer needs, answered calls, and provided information on promotions and available products.
- Cross-trained in various store areas to meet workflow needs.
Education
HIGH SCHOOL DIPLOMA -
LINCOLN HIGH SCHOOL
Jersey City, NJ06.2017
Skills
- Customer service
- Cash handling
- Stocking and receiving
- Problem-solving
- Teamwork and collaboration
- Handling and sorting mail
Timeline
PSE CLERK
USPS
10.2021 - 04.2023
Kitchen Crew
GD Correctional Services
06.2021 - 10.2021
FLEXIBLE FULFILLMENT
Target
05.2018 - 05.2021
Cashier Team Lead
Modell’s Sporing Goods
11.2016 - 05.2018
HIGH SCHOOL DIPLOMA -
LINCOLN HIGH SCHOOL