Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARNELL DAVIS

Magnolia,TX

Summary

Hardworking and reliable Phlebotomists, with over 16 years of experience, focused on going above and beyond to support team and serve customers. Trained in leadership and offering top-notch customer service abilities. Motivated to continue to learn and grow as a Medical professional.

Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.

Overview

20
20
years of professional experience

Work History

Patient Service Group Lead

Quest Diagnostics
10.2021 - Current
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Phlebotomists III - Float

Quest Diagnostics
03.2010 - Current
  • Collect specimens, including but not limited to, blood/urine, drug screening, biometrics screening and insurance exams.
  • Completing all data entry requirements accurately including data entry of patient registration, test ordered from req or pulling orders from Quest database.
  • Kept work area organized and clutter-free.
  • Maintained good working relationship with co-workers and management.
  • Completed assigned tasks with little or no supervision.
  • Followed established guidelines and procedures.
  • Excellent phlebotomy skills including pediatric and geriatric patients.
  • Able to provide quality, error free work in a fast-paced environment.
  • Capable of handling multiple priorities in a high volume setting.
  • Demonstrate superior customer focus.
  • Able to communicate openly and transparently with peers, supervisors and patients.
  • Able to accelerate and embrace change throughout the company.
  • Able to make decisions based on established procedures and exercise good judgment.
  • Collect quality blood samples from patients and prepare those specimens for lab testing while following established practices and procedures.
  • Responsible for providing coverage at multiple locations for multiple roles.
  • Maintain direct contact with patients and create an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful and accurate manner.

Lab Technician

V.A Medical Hospital
02.2005 - 03.2009
  • Received biological samples such as blood, tissue, and bodily fluids and processed for testing.
  • Prepared kits to ship to clients for use in sample collection and return.
  • Labeled and classified samples for tracking purposes and testing accuracy.
  • Followed protocols strictly to maintain proper control of hazardous materials and safely dispose of samples.
  • Helped patients feel comfortable, safe, and respected when collecting biological samples.
  • Verified sample and specimen labeling and processing against standards with regular quality checks.
  • Maintained strict standards in verifying clinical information and communicating specimen procurement methods or techniques with patients.
  • Kept work area organized and clutter-free.
  • Followed established guidelines and procedures.
  • Maintained good working relationship with co-workers and management.

Education

Certificate of Completion - Phlebotomy Technique, Anatomy & Physiology, Medical Laboratory Procedures, Medical Office Procedures, Data Entry, Medical Terminology, Psychology/ Human Relations, Medical Law and Ethics

Sanford Brown Institute
Houston, Tx
12.2004

Skills

  • Problem-solving skills
  • Motivates
  • Relationship Builder
  • Multitasking
  • Creative thinking
  • Task prioritization
  • Flexible
  • Dependable
  • Professional
  • Patient Service
  • Decision making
  • Responsible
  • Excellent Phlebotomy Technique
  • Customer relations
  • Staff management
  • Complaint handling
  • Schedule coordination
  • Production management
  • Performance monitoring
  • Inventory control

Timeline

Patient Service Group Lead

Quest Diagnostics
10.2021 - Current

Phlebotomists III - Float

Quest Diagnostics
03.2010 - Current

Lab Technician

V.A Medical Hospital
02.2005 - 03.2009

Certificate of Completion - Phlebotomy Technique, Anatomy & Physiology, Medical Laboratory Procedures, Medical Office Procedures, Data Entry, Medical Terminology, Psychology/ Human Relations, Medical Law and Ethics

Sanford Brown Institute

Similar Profiles

CREATE PROFILE