Summary
Overview
Work History
Education
Skills
Timeline
Server
Charnesia Willis

Charnesia Willis

Port Saint Lucie,FL

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with Number years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Wawa Food Markets
Port Saint Lucie
01.2020 - 01.2024
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.

Cashier

Burger King
Port Saint Lucie, FL
06.2018 - 01.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Nursing

Indian River State College Pruitt Campus
Port Saint Lucie, FL

Port Saint Lucie High
Port Saint Lucie, FL

Skills

  • Team Collaboration
  • Customer Support
  • Regulatory Compliance
  • Customer Complaint Resolution
  • POS System Operation
  • Stock Replenishment

Timeline

Customer Service Associate

Wawa Food Markets
01.2020 - 01.2024

Cashier

Burger King
06.2018 - 01.2020

Nursing

Indian River State College Pruitt Campus

Port Saint Lucie High
Charnesia Willis