Charreana Foster
Greenacres,FL
Summary
Dynamic customer service professional with experience at Publix, adept at resolving complaints and enhancing customer satisfaction. Demonstrated empathy and patience while managing transactions and maintaining organized inventory displays. Skilled in call center operations, ensuring efficient communication and support for customer inquiries. Committed to fostering positive customer relationships and retention.
Overview
6
6
years of professional experience
Work History
Customer Service Staff
Publix
05.2019 - Current
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Supported daily operations by managing cash register and processing transactions.
- Maintained organized inventory displays, enhancing product visibility for customers.
Education
Associate Of Applied Arts - Nursing
Palm Beach State College
Lake Worth, FLSkills
- Call center experience
- Complaint handling
- Empathy display
- Patience maintenance
Additional Information
I start nursing school in August and would love to gain experience in working in a hospital setting.
Timeline
Customer Service Staff
Publix
05.2019 - Current
Associate Of Applied Arts - Nursing
Palm Beach State College
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