Chary Osorno
Houston,TX
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
1
1
years of professional experience
Work History
Customer Service Cashier
Shipley's Donuts
Houston, TX
10.2023 - 05.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Customer Service Call Center Representative
GoHealthInsurance
12.2021 - 03.2022
- Answered incoming customer calls promptly, providing courteous and professional service.
- Assisted customers with product inquiries, orders, and complaints in a timely manner.
- Responded to customer emails and live chats regarding product information and services.
- Maintained detailed records of customer interactions, transactions, comments and complaints.
Education
High School Diploma -
La Ceiba Bilingual School
La Ceiba06-2021
Skills
- Payment Collection
- Customer Service
- Customer Complaint Resolution
- Order coordination
Timeline
Customer Service Cashier
Shipley's Donuts
10.2023 - 05.2024
Customer Service Call Center Representative
GoHealthInsurance
12.2021 - 03.2022
High School Diploma -
La Ceiba Bilingual School
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