Summary
Overview
Work History
Education
Skills
Timeline
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Chasady Moate

Montezuma,GA

Summary

I have worked with the public for many years. It is something I am good at, and I am glad to have the trait of being able to talk to anybody. I am good at calming down upset or explaining things to customers that might not quite not understand. Not only is my customer service great, but I also have really good work ethic. I enjoy working with the public, and doing office work. I am very familiar with Microsoft Office, being this is what we used at the Police Dept.,. I am confident I would be able to learn whatever software your business uses. I hope that you give me the opportunity to be a part of your team!!!!

Overview

27
27
years of professional experience

Work History

Waitress Trainer

Old Mexico
01.2021 - Current
  • Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
  • Provided continuous evaluation and feedback to server employees.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.

Clerical Officer

Montezuma Police Department
02.2019 - 05.2023
  • Supported management with daily administrative tasks, enabling them to focus on strategic decision making.
  • Processed receipt of new book, audio visual and computer software inventory.
  • Answered phone and in-person inquiries about local services, policies and procedures to provide accurate
  • Produced correspondence, reports, and all documents required for the public, the Officers, and the Judge when court was held.

Waitress

Huddle House
07.2016 - 02.2019
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations
  • Often dealing with rude customers and solving the problem with the customer by trying to please them as soon as possible.

Cashier Team Lead

Barker's Market
01.1997 - 03.2010
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Processed refunds and exchanges in accordance with company policy.
  • Led cashiers and associates in providing thoughtful customer service.
  • Performed cash, card and check transactions to complete customer purchases.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Processed both cash and card purchases and returns.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.

Paraprofessional

Macon County Elementary School
08.2005 - 05.2007
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Developed and implemented strategies to improve student engagement.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.

Education

Georgia Southwestern State University
Americus, GA

South Ga Technical Institute
Americus, GA

Fort Valley State University
Fort Valley, GA

High School Diploma -

Southland Academy
Americus, GA
05.2001

Skills

  • Customer service, computer skills, filing, organizing, taking/receiving payments,etc,

Timeline

Waitress Trainer

Old Mexico
01.2021 - Current

Clerical Officer

Montezuma Police Department
02.2019 - 05.2023

Waitress

Huddle House
07.2016 - 02.2019

Paraprofessional

Macon County Elementary School
08.2005 - 05.2007

Cashier Team Lead

Barker's Market
01.1997 - 03.2010

Georgia Southwestern State University

South Ga Technical Institute

Fort Valley State University

High School Diploma -

Southland Academy

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Chasady Moate