Chase Allen
Baldwin City
Summary
Dynamic general manager with a proven track record at Five Guys, enhancing profitability through innovative cost control and effective staff training. Skilled in scheduling and customer service, I excel in boosting team morale and ensuring compliance with safety regulations, driving exceptional service delivery and operational efficiency.
Overview
3
3
years of professional experience
Work History
General Manager of Food Service
Five Guys
04.2024 - Current
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Service Manager
Nomo Pest Solutions
05.2022 - 10.2023
- Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
- Streamlined operational efficiency by implementing effective pest control strategies tailored to specific situations.
- Maintained compliance with local, state, and federal regulations pertaining to pesticide use and disposal procedures.
- Managed inventory of pesticides and equipment, ensuring proper usage and cost-effective purchasing decisions.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
Education
High School Diploma -
Baldwin High School
Baldwin City, KS05-2020
Skills
- Operations management
- Cost control
- Creativity and innovation
- Marketing and promotions
- Sales growth
- Scheduling and rostering
- Customer service
- Staff supervision
- Hiring standards
- Ordering supplies
- Sales support
- Safety precautions and procedures
Timeline
General Manager of Food Service
Five Guys
04.2024 - Current
Service Manager
Nomo Pest Solutions
05.2022 - 10.2023
High School Diploma -
Baldwin High School
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