
Results-oriented sales and operations professional with 15 years of experience in client relationship management and business development. Currently licensed Oregon Real Estate Broker skilled in managing sales pipelines and negotiating transactions. Former firefighter and EMT with hands-on expertise in emergency response and rescue techniques. Seeking to leverage a unique blend of sales experience and healthcare knowledge in medical device sales within the Los Angeles market.
● Manage the complete sales process from prospecting and initial consultation through negotiation, contract execution, and closing.
● Cultivated long-term relationships with clients, referral partners, vendors, and industry professionals to enhance collaboration and trust.
● Generate and convert leads through networking, referrals, prospecting, and relationship-based business development.
● Conducted needs assessments to tailor solutions aligned with client goals, financial considerations, and market conditions.
● Negotiate complex transactions while balancing multiple stakeholders, deadlines, and competing priorities.
● Educated clients on high-value transactions, clarifying complex information into actionable recommendations.
● Manage multiple active opportunities simultaneously while maintaining accurate documentation, communication, and follow-through.
● Operate independently while maintaining accountability for business development, customer satisfaction, and revenue-producing activity.
● Responded to emergency situations requiring rapid assessment, sound judgment, teamwork, and calm execution under pressure.
● Provided emergency medical assistance and patient care as an EMT.
● Utilized CPR and emergency-response skills in high-stress situations.
● Performed water/swimmer rescue operations and technical rope rescue.
● Worked effectively within multidisciplinary emergency-response teams where communication, precision, and trust were critical.
● Maintained readiness and technical proficiency through ongoing training and hands-on emergency scenarios.
● Communicated with patients, family members, coworkers, and other emergency personnel during stressful and time-sensitive situations.
● Demonstrated the ability to quickly learn and apply technical procedures and safety protocols.
● Oversaw daily operations in high-volume customer-facing environment to enhance service delivery.
● Led, trained, and developed employees while maintaining service and operational standards.
● Managed customer relationships and resolved issues quickly and professionally.
● Facilitated sales growth through customer engagement and commitment to service quality.
● Coordinated staffing, inventory, purchasing, and scheduling to streamline daily operations.
● Developed strong communication and leadership skills while working in a fast-paced environment.
● Prospecting and Lead Generation
● Consultative Sales
● Negotiation and Closing
● Business Development
● Relationship Management
● Client Education
● Presentation Skills
● Territory Management
● Pipeline Management
● Customer Service
● Team Leadership
● High-Pressure Decision Making
● Emergency Response
● EMT / CPR
● Technical Rope Rescue
● Water Rescue