Chase Brown
Indialantic
Summary
Adept at working efficiently to handle high-volume customer sales and support. Excellent troubleshooting, time management and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Server/Banquet Server
The Landing Rooftop
11.2021 - Current
- Maintained a weekly top selling position in sales of food and beverage across the establishment.
- Worked with POS to place orders, manage bills, and handle complimentary items.
- Trained new hires on all procedures and policies.
Merchandise Sales Associate
Apex Event Management LLC
02.2021 - 01.2025
- Trained and managed a team of up to 10 employees.
- Managed inventory of all items before and after events.
- Ensured optimal guest experience while working in a high volume environment.
Server
Walt Disney World Swan And Dolphin Resort
02.2020 - 11.2020
- Served guests in a fast paced environment while achieving maximum cleanliness of dining the area
- Assisted co workers throughout each shift to achieve magical experiences for each and every guest
- Maintained detailed knowledge of the menu and ingredients of each item to increase sales
Server/Bartender/Banquets
South Seas Island Resort
05.2017 - 06.2019
- Trained over 10 new servers on the steps of food and beverage service, Info Genesis POS system, and the importance of developing guest relationships, team work, and upselling techniques
- Upsell beverage and food pairings to guests which has increased personal food and beverage sales by 20 percent
- Set up banquets and private events with a focus on weddings, corporate meetings, and other large-scale events
Banquet Server
Landings Yacht, Tennis and Golf Club
09.2016 - 05.2019
- Fostered repeat member requests through consistently providing quick, well timed, and personalize service
- Processed member orders and inputs into Micros POS System
- Handled food and beverage orders for ip to 1500 members, delivering prompt and friendly service
Education
Bachelor of Science - Resort and Hospitality Management
Florida Gulf Coast University
Fort Myers, FLSkills
- Sales expertise
- Staff training and development
- Self-driven and motivated
- Customer service background
Timeline
Server/Banquet Server
The Landing Rooftop
11.2021 - Current
Merchandise Sales Associate
Apex Event Management LLC
02.2021 - 01.2025
Server
Walt Disney World Swan And Dolphin Resort
02.2020 - 11.2020
Server/Bartender/Banquets
South Seas Island Resort
05.2017 - 06.2019
Banquet Server
Landings Yacht, Tennis and Golf Club
09.2016 - 05.2019
Bachelor of Science - Resort and Hospitality Management
Florida Gulf Coast University
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