Chase Brown
Metamora,IL
Summary
Curious information technology student who enjoys learning and working with all elements of technology. A background in food service and management helps me work well with others, and to communicate effectively and energetically to achieve objectives in a timely and orderly manner. My current work is leading me toward becoming more well-rounded in elements of management, while learning new skills along the way. I am eager to leverage a strong foundation in management and technology to enhance team performance and operational efficiency in future roles.
Overview
1
1
year of professional experience
Work History
Floor Supervisor
McDonald's
Metamora, United States
11.2025 - Current
- Entry to Management: Begin to learn the key roles, responsibilities, and other expectations of managing a 3.5 million dollar store
- Operational Oversight: Oversee the day to day operations and ensuring smooth and efficient service
- Financial Management: Count drawers and ensure accuracy with data entry
- Customer Satisfaction: Ensure a fast, accurate, and friendly experience while managing customer issues
- Food Safety: Ensure all food safety standards are followed
- Procedures: Ensure all procedures from service to safety are followed
- Crew Communication: Coordinate a 60 employee restaurant with Positioning guides and other forms of communication on a shift to shift basis
- Quality, Service, and Cleanliness (QSC): Ensure fast, friendly, and speedy service throughout all elements of the restaurant
Crew Trainer
McDonald's
Metamora, United States
09.2025 - 11.2025
- Training and Development for Others: Begin to teach all positions, procedures, and policies
- Operations Support: Ensure personal performance is on par with other management and trainers
- Leadership and Mentorship: Show other crew members new or improved procedures as policies change
- Quality, Service, and Cleanliness (QSC): Ensure fast, friendly, and speedy service throughout all elements of the restaurant
Crew Member
McDonald's
Metamora, United States
06.2024 - 09.2025
- Gain efficiency and speed: Become knowledgeable in all positions well enough to focus on speed and efficiency
- Learn key values: Learn how to follow all specific franchisee policies and standards, as well as all corporate requirements and procedures
- Personal Training and Development: Learn all positions, procedures, and policies
- Operations Support: Ensure personal performance is on par with other crew members
- Beginning Steps to Leadership: Begin to show other crew members new or improved procedures
- Quality, Service, and Cleanliness (QSC): Ensure fast, friendly, and speedy service throughout all elements of the restaurant
Education
Diploma -
Metamora Township High School
Metamora12.2025
Certificate -
Hamburger University
Metamora10.2025
Skills
- Operations management
- Quality assurance
- Training and mentoring
- Interpersonal conflict resolution
- Employee development
- Operations oversight
- Coordination
- Google Suite
- Effective communication
Extracurricular Activities
Marching band at MTHS Metamora, IL, 06/01/22, 11/01/25, Section Member (2022-2023), Section Leader (2024), Horn Sergeant (2025) Dungeons and Dragons Club at MTHS, Metamora, IL, 08/01/22, 12/01/25, Member (2022-2023), Council Leader (2024-2025) Jazz Band at MTHS, Metamora, IL, 08/01/22, 12/01/25, Section Member (2022-2023), Section Leader (2024-2025) Center for Prevention of Abuse Meetings at MTHS, Metamora, IL, 09/01/23, 05/01/24,
Projects
Complete Remodel, Metamora, Metamora, IL, 08/01/25, 12/01/25, Physical Remodel: Supported a front of house to back of house remodel, Training Remodel: Led an effort of retraining a 60 person crew, Management Remodel: Supported a total leadership changeover
References
Anthony Stoudemire, McDonald's, anthony.stoudemire.us@gmail.com, 847-521-2675
Personal Information
Date of Birth: 08/05/08
Timeline
Floor Supervisor
McDonald's
11.2025 - Current
Crew Trainer
McDonald's
09.2025 - 11.2025
Crew Member
McDonald's
06.2024 - 09.2025
Diploma -
Metamora Township High School
Certificate -
Hamburger University