Chase Burris
Mitchell,IN
Summary
Skilled in mobile technology with background as Mobile Expert. Strong knowledge of latest mobile devices, plans, and accessories, coupled with ability to provide top-notch customer service. Known for troubleshooting software issues efficiently and educating customers on device usage. Previous work resulted in improved customer satisfaction scores and increased sales revenue. I also thrive in teaching environments where I can apply my skills to help teach others.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
Work History
Mobile Expert/Keyholder
T-Mobile
Bedford, Indiana
07.2023 - Current
- Engaged customers to identify mobile technology needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Training new employees.
- Inventory counts
- Used predetermined tactics to maximize sales.
- Troubleshoot devices and provide assistance or guidance on solutions.
- Cash handling with daily deposits and counts.
- Ensure customer satisfaction with all available resources.
- Maintain current customers accounts, along with assistance in creation of new ones.
- Communication with upper management on progression of daily goals.
Shift Manager
Papa Johns International Inc.
Mitchell, Indiana
02.2018 - 05.2022
- Supervised daily operations and ensured compliance with company standards.
- Trained staff on food safety protocols and customer service techniques.
- Managed inventory levels and coordinated supply orders to meet demand.
Education
TASC Diploma
Vincennes, INSkills
- Customer engagement
- Product demonstration
- Sales maximization
- Device troubleshooting
- Management of Multi-Person Crews
- Cash handling with daily deposits
- Employee training
References
References available upon request.
Timeline
Mobile Expert/Keyholder
T-Mobile
07.2023 - Current
Shift Manager
Papa Johns International Inc.
02.2018 - 05.2022
TASC Diploma