Collaborative student with a strong background in customer service and logistics. Known for enhancing team dynamics and maintaining operational efficiency, ready to contribute to impactful program support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Support Specialist
Adventure West Virginia
Morgantown
06.2025 - Current
Maintained an equipment inventory containing approximately $500,000 of gear, ensuring proper utilization throughout excursions.
Managed anywhere from 10 to 60 rentals at a time, ensuring that proper paperwork is done for each one.
Coordinated program logistics and schedules for multiple projects simultaneously.
Trip Leader
Adventure West Virginia
Morgantown
05.2025 - Current
Facilitated group activities while managing dynamics to enhance engagement for groups of up to 20 participants.
Coordinated travel logistics and planned itineraries for seamless trips of up to 7 days long.
Instructed participants on safety protocols and emergency procedures for risk mitigation.
Warehouse Packer
Otis Foods
Hudson
09.2023 - 07.2024
Pack products efficiently for distribution to ensure timely shipments.
Label packages accurately for easy identification and tracking during shipping.
Inspect items for quality before packaging to uphold company standards.
Handle and pack shipments worth upwards of $10,000
Front of House Leader
Farmers Rail
Hudson
07.2022 - 08.2023
Trained new staff on customer service protocols to enhance service quality.
Assisted customers with product selection and offered tailored recommendations with about 250 different products.
Maintained organized workspaces and storage areas for operational efficiency.
Processed customer orders and executed cash transactions with precision, which included handling multiple thousands of dollars at a time.
Education
Bachelor of Science - Chemical Engineering
West Virginia University
Morgantown, WV
05-2028
High School Diploma -
Hudson High School
Hudson, OH
05-2024
Skills
Customer service
Team collaboration
Logistics coordination
Communication skills
Strong leadership
Group management
Certification
Solo Wilderness First Aid - May 2025
Solo CPR - May 2025
American Canoe Association Swiftwater Rescue L4 - August 2025
Sales Manager- Performance & Lifestyle Cars at Adventure Auto Car India Limited, Audi Delhi WestSales Manager- Performance & Lifestyle Cars at Adventure Auto Car India Limited, Audi Delhi West
Assistant Director Technical Support Division at West Virginia Division Of HighwaysAssistant Director Technical Support Division at West Virginia Division Of Highways