Basic Python Scripting
Chase Fisher
Project Manager
Harrodsburg,KY
Summary
Resourceful Project Manager with Five years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management. Several years of international travel and relations have contributed to understanding, embedding, and excellent-team with fast-paced office environments and cultures in an ever-changing social and digital landscape.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
City Letter Carrier
United States Postal Service
Orem, Utah
01.2019 - Current
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 850 customers per shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 7%.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Assistant Manager, Level 4
Domino's Pizza
Orem, Utah
06.2018 - 12.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service, including with large business customers providing repeated and consistent weekly and monthly orders.
Senior Project Manager
OrbSix Software, LLC
Springville, Utah
01.2016 - 08.2018
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Recorded all project costs and expenses and aligned with project budget.
- Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
- Developed and coordinated quality assurance (QA) efforts for all projects, including managing test suites and maturing the QA team during testing and production lifecycles.
Remote Technician - IT Support
ITOK
Lehi, Utah
02.2014 - 08.2014
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to telephone, email and in-person inquiries regarding PC, Mac, Printer, and Android Phone operation, use and repair.
35M Human Intelligence Collector /Translator and Interpreter
United States Army
Worldwide
07.2004 - 11.2013
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Created useful and timely intelligence products to support field operations.
- Conducted strategic debriefings of high value foreign persons to acquire skills and information in acquiring improved technology and information for the United States.
- Screened and interpreted all-source intelligence information.
- Produced multi-source intelligence reports and products for different agency customers.
- Provided translation services, both in document discovery and real-time in Farsi and German into English.
Education
Bachelor of Science - Bachelor of Science in Business Administration
Colorado Technical University
Colorado Springs, CO 09.2013 - 04.2016
Skills
Attention to Detail
Data Management
German and Persian-Farsi translation
CRM Systems
Test case writing
Regression testing
Basic programming knowledge
Software
MySQL
Timeline
City Letter Carrier
United States Postal Service
01.2019 - Current
Assistant Manager, Level 4
Domino's Pizza
06.2018 - 12.2018
Senior Project Manager
OrbSix Software, LLC
01.2016 - 08.2018
Remote Technician - IT Support
ITOK
02.2014 - 08.2014
Bachelor of Science - Bachelor of Science in Business Administration
Colorado Technical University
09.2013 - 04.2016
35M Human Intelligence Collector /Translator and Interpreter
United States Army
07.2004 - 11.2013