Chase Gavinski
Pleasant Prairie
Summary
Offering friendly demeanor and genuine interest in making guests feel welcome and valued. Brings aptitude for quickly learning customer service protocols and effective communication techniques. Ready to use and develop interpersonal and problem-solving skills in Bear Real Estate Group's Internship Program.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Pleasant Prairie RecPlex
12.2024 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Handled emergency situations with composure, ensuring guest safety and minimal disruption.
- Fostered positive atmosphere, greeting guests warmly upon arrival.
Cashier
Woodman's Food Market
07.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Tremper High School
Kenosha, WI06-2025
Skills
- Customer service
- Problem solving
- Clear communication
- Team collaboration
- Time management
- Attention to detail
Timeline
Guest Service Representative
Pleasant Prairie RecPlex
12.2024 - Current
Cashier
Woodman's Food Market
07.2023 - 09.2023
High School Diploma -
Tremper High School
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